Virtual Staffing Reviews
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Virtudesk

4.0
Los Angeles, California2 min read

Virtudesk provides Philippines-based virtual assistants with a focus on real estate, cold calling, and administrative support. The company includes proprietary time tracking software and account management, offering a managed service experience at competitive offshore rates.

Starting from

$1380/mo

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What We Like

  • Proprietary time tracking and productivity monitoring tools included
  • Strong real estate and cold calling capabilities
  • Competitive pricing for full-time dedicated staff
  • Proactive account management with regular performance reviews

Watch Out For

  • Onboarding can take longer than expected, sometimes over a week
  • Quality varies significantly between VAs, some requiring more oversight
  • Time tracking software can feel invasive to some assistants, affecting morale

Our Rating

4/ 5.0
Overall
4.0

Our Full Review

2 min read
·
352 words

Virtudesk positions itself as a managed virtual staffing solution that combines offshore affordability with the accountability tools that American businesses expect. Founded in 2016 in Los Angeles, the company primarily sources talent from the Philippines and serves clients across real estate, insurance, e-commerce, and general small business.

The standout feature of Virtudesk is their proprietary time tracking and productivity monitoring system. Every VA's work hours are tracked with screenshots and activity logs, giving clients transparency into how their assistant spends their time. For managers who want verification that their remote staff is productive, this is a meaningful differentiator. However, it is worth noting that some assistants find the screenshot monitoring stressful, which can impact the working relationship.

Virtudesk has developed particular strength in outbound calling and prospecting. Their cold calling VAs are trained on scripts, objection handling, and CRM data entry, making them a popular choice for real estate teams and insurance agencies that need consistent outbound activity. The social media management service is also competent, covering content scheduling, basic graphic creation, and community management.

Pricing is competitive. A full-time dedicated assistant at roughly $1,788 per month is a reasonable rate for a managed service that includes time tracking, account management, and replacement guarantees. The part-time option at $1,380 for 20 hours per week provides flexibility for smaller operations.

The onboarding experience is where Virtudesk could improve. While the company promises quick turnaround, the matching and setup process can stretch beyond a week in some cases. The initial period also requires more client involvement in training than some competitors, as Virtudesk's pre-training is less comprehensive than services like Wishup.

Quality consistency is another area of concern. While some clients receive excellent, proactive assistants, others report needing multiple replacements before finding the right fit. The variance suggests that Virtudesk's talent pool, while large, has a wider range of skill levels than more selective competitors.

Virtudesk is a reasonable choice for businesses that want the transparency of monitored remote work at offshore prices. It excels for real estate and sales-oriented tasks but may require patience during the matching process to find the right assistant.

Interested in Virtudesk?

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Services Offered

Virtual AssistantsReal Estate SupportSocial Media ManagementCold CallingCustomer ServiceAdministrative SupportBookkeepingProspecting

Pricing Plans

Part-Time

$1380/mo

  • 20 hours per week
  • Philippines-based VA
  • Time tracking software
  • Dedicated account manager

Full-Time

$1788/mo

  • 40 hours per week
  • Philippines-based VA
  • Time tracking software
  • Dedicated account manager
  • Performance reports

Quick Facts

Founded

2016

Headquarters

Los Angeles, California

Team Size

201-500

Pricing Model

Monthly

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